REFUND POLICY
REFUND POLICY
Last Updated: 25/06/2026
RJ Pro Training
Website: rjprotraining.com
Email: rjprotraining@gmail.com
OVERVIEW
This Refund Policy outlines the terms under which refunds may be issued for services purchased from RJ Pro Training.
By booking or purchasing our services, you agree to this Refund Policy.
SERVICES COVERED
This policy applies to all training, coaching, and related services provided by RJ Pro Training.
REFUND ELIGIBILITY
Refunds may be considered under the following circumstances:
• If a session is cancelled by RJ Pro Training and cannot be rescheduled
• If a duplicate payment has been made in error
• If a refund is required under UK consumer law
Refunds are not automatically guaranteed and are assessed on a case-by-case basis.
CANCELLATIONS BY CLIENT
If you wish to cancel a booking:
• Cancellations must be submitted via email to rjprotraining@gmail.com
• Refund eligibility depends on how much notice is given before the scheduled service
• Late cancellations or missed appointments may not be eligible for a refund
CANCELLATIONS BY RJ PRO TRAINING
If we need to cancel a session:
• We will offer to reschedule at a suitable time, OR
• Provide a full refund where rescheduling is not possible
DIGITAL AND COMPLETED SERVICES
Refunds will not be issued for:
• Services that have already been delivered
• Completed coaching or training sessions
• Downloadable or digital materials (if applicable)
PROCESSING REFUNDS
Approved refunds will be processed using the original payment method where possible.
Refunds may take 5–10 working days to appear depending on your payment provider.
CONTACT
If you have any questions about refunds, please contact:
RJ Pro Training
Email: rjprotraining@gmail.com
Website: rjprotraining.com